Privacy Policy

1. Information We Collect

We may collect the following types of information when you use Goyota:

• Name
• Email address
• Phone number
• Delivery address
• Precise or approximate location, where permitted by the user
• Order information and order history
• Payment-related information required to process orders
• Device information, app usage data, and notification identifiers
• Support messages and communication with our team

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process orders, payments, deliveries, and refunds where applicable
• Show nearby vendors, stores, products, and delivery options
• Calculate delivery fees and improve delivery accuracy
• Send order updates, push notifications, and service messages
• Provide customer support
• Improve app performance, security, and reliability
• Prevent fraud, abuse, unauthorized access, and illegal activity
• Comply with legal, tax, regulatory, and safety obligations

3. Location Information

Goyota may request access to your device location to show nearby vendors, improve delivery accuracy, calculate delivery fees, and help complete orders.

4. Payment Information

Payments may be processed through secure third-party payment providers. We do not sell payment information.

5. Push Notifications

We may use push notifications to send order updates, delivery status updates, promotional messages, and important service alerts.

6. Sharing of Information

We may share necessary information with:

• Vendors, restaurants, stores, and delivery partners to complete orders
• Payment processors to process payments
• Technology providers that help operate our app and services
• Law enforcement, regulators, or legal authorities where required by law

7. Data Security

We apply reasonable technical, administrative, and organizational safeguards to protect user information.

8. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

9. Account Deletion

Users may request deletion through our account deletion page: https://goyota.store/delete-account.php

10. Children’s Privacy

Goyota is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. User Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, or portability of your personal information.

12. International Users

By using Goyota, you understand that your information may be processed in countries where our servers, service providers, or partners operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us